Contact support effectively
Collect the details that help Party Desk Pro support reproduce and resolve an issue quickly.
Guide typeStep by step
Estimated time2 minutes
Best forTroubleshooting
Include these details
- A one-sentence summary of what you were trying to do.
- The exact page or workspace.
- Numbered steps that reproduce the problem.
- What you expected and what happened instead.
- The Party Desk Pro version, WordPress version, and browser.
- A screenshot with secrets and customer information redacted.
- Relevant booking, contract, or automation run IDs.
Do not send
Passwords, one-time codes, access tokens, application secrets, webhook signing keys, complete card data, government identifiers, or database exports containing unrelated customers.
