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OPERATIONS

Publish and test the equipment rental request flow

Connect rental inventory, pricing, agreements, request forms, availability, pickup, delivery, and returns.

Guide typeStep by step Estimated time2 minutes Best forOperations

A reliable rental flow starts with inventory and ends only after equipment is returned, inspected, and made available again.

Prepare inventory and pricing

  1. Open Rental Inventory and add each rentable item with an accurate available quantity.
  2. Record identifying information, condition, and internal handling notes.
  3. Create customer-facing bundles under Rental Packages & Pricing.
  4. Verify deposits, delivery, pickup, duration, late-return, damage, and tax rules with your business policy.

Prepare the agreement and form

  1. Review Rental Agreements with the appropriate legal and insurance advisers.
  2. Open Rental Form Designer and request only information needed to quote and fulfill the rental.
  3. Use clear labels for dates, quantities, delivery address, access, and customer acceptance.
  4. Publish the supported rental shortcode on a WordPress page and preview it while signed out.

Run a demonstration request

  1. Select a test package and dates using fictional customer details.
  2. Confirm unavailable quantities cannot be over-requested.
  3. Submit the request and verify it appears under Equipment Rentals.
  4. Review the calculated amount, agreement, delivery or pickup details, and status.
  5. Complete a test return and confirm inventory becomes available only after inspection.
Operational rule: never rely on the public request alone. Confirm quantity, condition, logistics, payment, and agreement before marking a rental approved.
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