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BOOKINGS

Use the calendar and prevent conflicts

Schedule events, reschedule safely, and understand turnaround and blocking-status rules.

Guide typeStep by step Estimated time2 minutes Best forBookings

Open Calendar for a visual schedule. Select an event to open its booking. When drag-to-reschedule is available, Party Desk checks for conflicts before saving.

What counts as a conflict

Availability combines the event start time, duration, turnaround time, and the statuses configured to block the schedule. A cancelled or non-blocking inquiry should not reserve time unless your settings say otherwise.

Safe rescheduling checklist

  1. Confirm the new date and time with the customer.
  2. Check travel time, equipment, and assigned employees.
  3. Move the event or edit the booking.
  4. Reissue any customer communication whose date or time is now outdated.
  5. Verify the customer portal displays the new schedule.
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