Use the calendar and prevent conflicts
Schedule events, reschedule safely, and understand turnaround and blocking-status rules.
Guide typeStep by step
Estimated time2 minutes
Best forBookings
Open Calendar for a visual schedule. Select an event to open its booking. When drag-to-reschedule is available, Party Desk checks for conflicts before saving.
What counts as a conflict
Availability combines the event start time, duration, turnaround time, and the statuses configured to block the schedule. A cancelled or non-blocking inquiry should not reserve time unless your settings say otherwise.
Safe rescheduling checklist
- Confirm the new date and time with the customer.
- Check travel time, equipment, and assigned employees.
- Move the event or edit the booking.
- Reissue any customer communication whose date or time is now outdated.
- Verify the customer portal displays the new schedule.
